❓ FAQ
Why can we be trusted?
We are certified by international authoritative certification bodies BV and TUV. We have been a Diamond member of major international trade platforms for over 4 years and serve customers in 87 countries with extensive export experience.
Why are our products cost-effective?
With the same quality, our prices are typically 8% to 30% lower than others. Each product is compared across hundreds of factories and strictly screened to ensure strong price and quality goals through efficient procurement control.
How long will delivery take?
Generally, delivery takes 15 days after order confirmation. For small quantities, please check our stock availability. Large or customized orders will be confirmed based on requirements.
What are the payment terms?
We accept various payment methods including T/T, Credit Card, L/C, Western Union, and PayPal.
What is the after-sales service policy?
Most products come with a one-year warranty. During this period, free replacement parts are provided for non-human factors. Outside the warranty period or for human-related issues, replacement parts are available for a fee.
Do you offer customization?
Yes, OEM and ODM services are available to meet specific customer requirements for medical equipment and stretcher configurations.